Infested with Pop up

Consumer survey group pop up keeps appearing on any site and seems to be invisible to security programs. Even when accessing to some big sites like facebook, victim get the same pop up. The content of Consumer survey group pop up is not always the same, some say you are the chosen one to get ‘gift’ out of nowhere, some request a ‘Visitors Survey’ be completed. Weird thing is, it pops up on other browsers if you have any even though you don’t use them.

Some people suspect it is a virus but no luck to find a way to block its appearance after a long time trial. Hence there were cases that redirection were made to a £4.50 per week subscription competition site.

More Should be Pay Attention to

Generally speaking, there are three ways to display a pop up content:

  1. Generated by JavaScript;
  2. Display with a secondary payload using Adobe Flash;
  3. Generated by other vulnerabilities/security holes in browser security.

Some clients told that when try to complete the survey, name, address, card numbers and email are asked. Be alert when there’s such requirement, especially when you are not able to deactivate the pop up by normal means as there are many other pop up viruses with convincible interface cannot be blocked easily in a bid to capture valuable information by loading encryption codes or downloading keylogger.

What Can I Do to Block Pop up?

Antivirus program can only block some websites but leave out Consumer survey group pop up, which may imply that some system configurations have been modified or something has been added.

Thus, manual interference is a necessity to get rid of the annoyance? Detailed steps are offered below. Should you be confused and prevented by some puzzles, you are welcome to get professional help from Tee Support technicians here.

Stick to Steps for Blocking Pop up

Step1. Disable any suspicious startup items.

For Windows XP:

Step: Click Start menu -> click Run -> type: msconfig in the search bar -> open System Configuration Utility -> Disable all possible startup items.

Step2. Remove add-ons:

Internet Explorer:

1) Go to Tools -> ‘Manage Add-ons’;

2) Choose ‘Search Providers’ -> choose ‘Bing’ search engine or ‘Google’ search engine and make it default;

3) Select ‘Search Results’ and click ‘Remove’ to remove it;

4) Go to ‘Tools’ -> ‘Internet Options’; select ‘General tab’ and click website, e.g. Click OK to save changes.

Google Chrome

1) Click on ‘Customize and control’ Google Chrome icon, select ‘Settings’;

2) Choose ‘Basic Options’;

3) Change Google Chrome’s homepage to or any other and click the ‘Manage Search Engines…’ button;

4) Select ‘Google’ from the list and make it your default search engine;

5) Select ‘Search Result’ from the list to remove it by clicking the ‘X’ mark.

Mozilla Firefox

1) Click on the magnifier’s icon and select ‘Manage Search Engine…’;

2) Choose ‘Search Results’ from the list and click ‘Remove’ and OK to save changes;

3) Go to ‘Tools’ -> “Options”. Reset the startup homepage or change it to under ‘General tab;

Step3. Show hidden files

step: a) open Control Panel from Start menu and search for Folder Options;

b) under View tab to tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then click OK;

Step4. Open Windows Task Manager and close all running processes.

Step: Use CTRL+ALT+DEL combination to open Task Manager

Please stop all the following processes.

Step5. Delete all related files and registry values in your local hard disk C.

step: Hold down the Windows key on your keyboard and press the “R” button. Type in “regedit” and hit “Enter” to gain access to the Registry Editor.

Registry values:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced “ShowSuperHidden” = 0′

Step6. Click on the “Start” menu and then click on the “Search programs and files” box, Search for and delete these files:


Remove Pop up with SpyHunter

Spyhunter is one of few choices to clean PC that is infected with aggressive parasites. It can be used as additional tool to disable malware temporarily, or as main remover. In any way, it is a valuable tool in battle against malware.

Step 1. Download Spyhunter (from this link) to your desktop.

Step 2. Double-click the download file and follow the prompts to install the program.

Step 3. After the installation has been successfully completed, SpyHunter will download the latest definitions from Enigma Software Group servers.

Step 4. SpyHunter will start scanning your system automatically right after the installation has been completed successfully.

Step 5. Remove all malware or infected files have been detected by SpyHunter.

Reference the Video Below to Block Pop up

Attention please: if you are prevented to kill Consumer survey group pop up by privilege trouble when you try to modify values and settings, if you are not a savvy on computer, install SpyHunter to get rid of this infection for you.

VN:F [1.9.18_1163]
Rating: 8.3/10 (3 votes cast)
Straight Answer to Block Pop up, 8.3 out of 10 based on 3 ratings

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