“I have PUP.Optional.OpenCandy files in my computer. I thought I have removed it from my computer, but when I launch a full scan again, I found them still in my computer. After that, I tried what I can do to remove it, but with no luck. Is there a way to get rid of it forever? I don’t want it to see it anymore.” If you have the same problem, I am sure you come to the right place. This post will help you learn more about PUP.Optional.OpenCandy and give you a manual guide to remove it soon.

PUP.Optional.OpenCandy Description

PUP.Optional.OpenCandy is a hazardous Trojan virus that belongs to the PUP.Optional family. Other members in this family are PUP.Optional.defaulttab, PUP.Optional.Conduit.A and so on. The newest version PUP.Optional.OpenCandy can be more aggressive than other members in this family. PUP.Optional.OpenCandy is dangerous because it causes many computer problems. It hijacks the homepages and redirects searching results when users try to open a web site. It also displays you many commercial ads covering all kinds of products on sale. PUP.Optional.OpenCandy launches automatically each time users boot their computer because it changes startup items of your computer and settle itself down behind your system. Once installed, it drops its malicious files with random names behind your system so that the anti-virus cannot catch it. Usually speaking, PUP.Optional.OpenCandy troian virus can connect the infected computer to a distant server so that hackers can take control of the compromised computer easily. The private info in the infected computer such as bank account, email password and other personal info will be revealed to hackers in this way. It is strongly recommended to remove PUP.Optional.OpenCandy as soon as possible if your computer has been infected with PUP.Optional.OpenCandy.

Harmful Properties of PUP.Optional.OpenCandy

1. It attacks users computer without any permission;

2. It causes browser hijacker, redirection problems and changes the default browser settings;

3. It alerts the files names and registry entries of the system in order to mess up the system;

4. By alerting the files names and entries, it disables the anti-virus in the computer;

5. It connects the infected computer to a remove server so that hackers can take control of the infected computer;

6. It allows other infection to attack your computer.

Solution one: Manually Delete PUP.Optional.OpenCandy From Your Computer

Step 1- Get into the safe mode with networking:

To perform this procedure, please restart your computer and keep pressing F8 key until Windows Advanced Options menu shows up, then using arrow key to select “Safe Mode with Networking” from the list and press ENTER to get into that mode.

Step 2- Open Windows Task Manager and end all PUP.Optional.OpenCandy running processes.

( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)

Step 3- Show all hidden files

Open Control Panel from Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, check Show hidden files and folders and uncheck Hide protected operating system files (Recommended) and then press OK.

Step 4- Remove these PUP.Optional.OpenCandy associated files on your hard drive such as:

%AppData%\W34r34mt5h21ef.dat
%AppData%\result.db

Step 5- Open the Registry Editor and delete the following entries created by Deviantart.net: (Steps: Hit Win+R keys and then type regedit in Run box and click on OK)

 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "random "
HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\random
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Inspector

Reference The Video Below to Clean up PUP.Optional.OpenCandy

If you are not familiar with files, registries and process manual removal, you’d better choose automatic scans to remove PUP.Optional.OpenCandy permanently from your PC

Solution Two: Automatically remove PUP.Optional.OpenCandy from PC by using SpyHunter

SpyHunter is designed as a simple way for the average computer user to protect their PC from online threats. It is automatically configured to give you the best protection. It provides reliable protection against all kinds of malicious threats including spyware, adware, hijackers, rootkits, and more. You can follow the instructions provided below to download and install SpyHunter successfully, and enjoy the immediate and ongoing protection.

1. Download SpyHunter by clicking the following download link:

2. Double-click on the downloaded file. If asked to allow program to make changes to this computer, click “Yes” button.


3. In this step, please accept the Licence Agreement and click “Next >” button.


4. After the definition database is downloaded, system scan will automatically start.

5.Tick “Select all” and press “Remove” button to get rid of all the detected threats on your computer.

Note: If you choose manual removal method, to completely remove PUP.Optional.OpenCandy you need to find out and remove all its process, files and registry entries. Be careful and patient during the whole manual removal process as PUP.Optional.OpenCandy hides deeply in the system. If you have spent too much time in manual removing PUP.Optional.OpenCandy and still not make any progress, you can download and install Spyhunter here to see how PUP.Optional.OpenCandy is removed easily and completely from your system.


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