“Lately as I use my Bing browser I often get pop up windows supposedly from Microsoft Security Essentials that look real saying that my browser is infected with a Trojan virus, and I need to call an 877 number to clear the infection. This malware also locks my Bing browser in place and I cannot close the Bing window, or if I do the pop up windows stay on the screen and beep constantly. The URL for the site is: “elasticbeanstalk.com” , which is probably fake. None of my several running anti malware programs catch or prevent this from happening. Who and how should I report this to stop this?”

 

What is elasticbeanstalk.com?

Elasticbeanstalk.com is a malicious scam that is often used by scammers to promote their paid support services and programs by delivering fake system alert messages on users’ browsers. As a matter of fact, this pop-up is mainly caused by an adware or a potentially unwanted program recently infecting your entire systems.

When infected, elasticbeanstalk.com will do unauthorized modifications on your browser settings, causing pop-up ads, redirects, homepage hijacking, and other unsolicited actions. In order to draw more attention, the elasticbeanstalk.com site keeps popping up as long as you start the browser, open a new tab, or just make a click on the webpage.

You may notice that elasticbeanstalk.com tries to convince you that your browser is infected with a Trojan virus, and I need to call an 877 number to remove the threat. However, what you will get when contacting the so-called Microsoft support are all lies.

Please keep in mind that elasticbeanstalk.com is just a tech support scam. Calling the provided phone number has nothing to do with the real condition of your computer, but will offer a chance for the scammers to cheat you for money. Therefore, you are strongly advised to remove elasticbeanstalk.com from the infected computer immediately once found.

 

How to get rid of elasticbeanstalk.com? – Helpful guidance

If you realize the elasticbeanstalk.com is a scam:

Follow these steps to remove it completely.

Step One: Remove elasticbeanstalk.com completely

* Method A: Manually remove it by yourself
* Method B: Automatically remove it with SpyHunter (Quick and Safe)

Step Two: Optimize Your PC Using RegCure Pro

Recommended Video

 

Step One: Remove elasticbeanstalk.com completely

* Method A: Manually remove it by yourself

1. End related running process in Task Manager

In order to close elasticbeanstalk.com, you can press “Ctrl+Alt+Delete” to start Task Manager to find its related running process (e.g. iexplore.exe, chrome.exe, firefox.exe) and then click “End Process”.

end process

2. Uninstall suspicious programs from Control Panel

Windows 10:
1) Tap the Windows key + I to launch Settings.
2) Click on Control Panel.
3) Open Uninstall a program.
4) Delete any suspicious program.

win8-uninstall a program

Windows 8 or Windows 8.1:
1) Press the Windows key + Q.
2) Type Control Panel and click the icon.
3) Go to Uninstall a program and remove any suspicious program.

Windows 7 or Windows Vista:
1) Launch the Start menu and select Control Panel.
2) Access Uninstall a program.
3) Remove any suspicious program.

Windows XP:
1) Access the Start menu.
2) Open Control Panel.
3) Launch Add or Remove Programs and eliminate any suspicious program.

3. Remove elasticbeanstalk.com from web browsers

Internet Explorer:
1) Click “Start”, find “Internet Explorer” and then right click on it, choose “properties”. On the pop-up window, go to Shortcut tab, delete the extension after “.exe” in Target and then click “OK”.

change ie properties
2) Open Internet Explorer, click on the gear icon, choose “Internet options”, go to General tab, click “Use new tab” or enter your favorite website address, and then click “Apply”.
3) On General tab, click “Delete…” button going to the “Delete Browsing History” window, click “Delete”, and then click “OK” to close the Internet Options window.
4) Close Internet Explorer and then reopen it to check if the problem is solved.

Google Chrome:
1) Open Google Chrome, click on the icon menu (top right), select “Settings”. Go to On startup option, click “Set pages”, delete the unwanted website address and then “OK”.

change startup page of Chrome
2) Go to Appearance option, check “Show Home button”, and then click “Change”. On the pop-up window, delete the unwanted website address in Open this page option, and then click “OK”.
3) Go to History tab, click “Clear browsing date…” button. On the confirm window, click “Clear browsing date”, and then close Chrome.
4) Click “Start”, find “Google Chrome”, right click on it, and then select “properties”. On the pop-up window, go to Shortcut tab, delete the extension after “.exe” in Target, and then click “OK”.

change chrome properties
5) Close Google Chrome and then reopen it to check if the problem is solved.

Mozilla Firefox:
1) Open Mozilla Firefox, click on the icon menu (top right) and select “Options”. Go to General tab, click “Restore to Default”, and then click “OK”.

click Options in firefox
2) Here select “History”, click the “Clear Recent History…” button. On the pop-up window, click “Clear Now”.

clear firefox history
3) Click “Start”, find “Mozilla Firefox”, right click on it, and then select “properties”. On the pop-up window, go to Shortcut tab, delete the extension after “.exe” in Target, and then click “OK”.
4) Close Mozilla Firefox and then reopen it to check if the problem is solved.

Microsoft Edge:
1) Type your homepage URL (here takes google.com as an example.) in the search bar next to the Windows 10 logo on the bottom off the screen, and hit Enter.
2) Microsoft Edge opened up with a new tab for Google. You can see elasticbeanstalk.com still opens in a new tab that doesn’t have focus.
3) Click the “X” to close Edge. Do not click on elasticbeanstalk.com tab or it will get focus again.

Safari:
1) Force Quit Safari.
Press command + option + esc keys together at the same time.
When Force Quit window appears, select Safari, and then press the Force Quit button at the bottom of the window.
2) Relaunch Safari holding down the shift key.
3) Go to Safari / Preferences / Security /Privacy/Cookies and website data, click “Details” button.
4) Remove the cookie related to this, if there is one.

4. Remove suspicious add-ons/extensions from web browsers

Internet Explorer:
1) Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
2) Click the “Tools” button, and then click “Manage add-ons”.
3) Remove or disable all add-ons you do not know or need. Remove button is preferred if available.

find add-on 2

Google Chrome:
1) Click the Chrome menu on the browser toolbar.
2) Click “Tools”.
3) Select “Extensions”.
4) Click the trash can icon by the extensions you’d like to completely remove.

Google-extension
5) A confirmation dialog appears, click “Remove”.

Mozilla Firefox:
1) Click the menu button firefox menu and choose “Add-ons”. The Add-ons Manager tab will open.
2) In the Add-ons Manager tab, select the Extensions or Appearance panel.

extensions-firefox2
3) Remove all extensions you do not know or need.
4) Click “Restart” now if it pops up.

 

Applying Method A you surely can fully remove elasticbeanstalk.com from the infected computer and there is nothing left. However, if you have little computer knowledge or too lazy to follow the above instruction, Method B will be the best choice.

 

* Method B: Automatically remove it with SpyHunter (Quick and Safe)

SpyHunter is an adaptive spyware detection and removal tool that provides rigorous protection against the latest spyware threats including malware, trojans, rootkits and malicious software.

1. Install SpyHunter

1) Click the below button to free download SpyHunter.

Download SpyHunter

2) Allow SpyHunter-Installer.exe to run and then install the program step by step.

open SpyHunter-Installer.exe

SpyHunter-Successfully Install

2. Completely remove elasticbeanstalk.com with SpyHunter

1) Open SpyHunter, then click on “Scan Computer Now!” to run a free scan on your computer.

SpyHunter_scanner

2) When the scan is done, all the threats in your PC are successfully detected. Tick “Select All”, and then click on “Fix Threats” to make your computer clean.

SpyHunter-Scan Result

Step Two: Optimize Your PC Using RegCure Pro

RegCure Pro is an advanced computer optimization program that can help you to clean away registry errors, remove malware, improve startup, clean up your PC. You can download and use RegCure Pro with confidence for it neither contain any additional items nor conflict with your current used antivirus program.

1. Install RegCure Pro

1) Click the below button to free download RegCure Pro.

Download RegCure Pro

2) Run RegCureProSetup.exe to install the program step by step.

open RegCureProSetup.exe

ReCureProSetup-finish

2. Speed up your PC

1) Open RegCure Pro, go to the Overview tab, and then click on “Click to Start Scan” to run a scan on your system for unnecessary files and invalid registry entries.

The first scan will take some time for the first scanning. Please wait while the program scans your system for performance problems.

2) When the scan is complete, click on “Fix All” to correct all the security risks and potential causes of your computer slow performance.

 

Recommended Video

 

If you already let them in your PC:
1. Revoke remote access (if unsure, restart your computer). That should cut the remote session and kick them out of your PC.
2. Scan your computer for malware. The scammers may have installed password stealers or other spyware to capture your keystrokes. Use a program ( e.g. SpyHunter, Malwarebytes, etc.) to quickly identify and remove threats.
3. Change all your passwords.

 

If you already paid:
Contact your financial institution to reverse the charges and keep an eye for future unwanted charges.

 

Conclusion

Elasticbeanstalk.com is really a trouble maker that not only interrupts your normal browsing activity but also attempts to cheat you money or steal your personal information. In order to keep a safe online environment, it is advisable to prevent or remove elasticbeanstalk.com as soon as possible.

Download SpyHunter to remove elasticbeanstalk.com immediately.

Download RegCure Pro to fix your slow PC performance easily.

Note: SpyHunter/RegCure Pro is only free for malware detection. To remove the malicious threats from your PC, you will need to purchase the removal tool.

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