“Edge locks up with gray screen malware message.
When I click on Edge I get a gray screen with a white box with the message “This site says…IMPORTANT UPDATE: You should update your media player immediately. I can only exit by using Task Manager. I’ve done a full scan using Defender and a scan using
Malwarebytes. Neither indicated any problems. Any suggestions”

 

What is “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up?

If you keep receiving a message saying “This site says…IMPORTANT UPDATE: You should update your media player immediately”, it only means that your computer is infected with an adware. That is to say, the “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up is merely a part of adware that you may acquire most probably when you download and install third-party software. For most computer users, they are too careless to notice the additional bundled items from a freeware, and always allow some adware program installed automatically.

“This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up has the same harmful traits as knkzz.updatenow.3121.info that can make unauthorized modifications on the browser settings once infected. You may notice that this nasty pop-up attempts to convince you that an update is needed for your media player. In order to draw more attention, the “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up keeps promoting out within your Edge, IE, Chrome, Firerox and more other popular browsers.

However, what you will get when following the link is just a malware. Mind you, the “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up is just a means used by third party bundlers or download managers to promote fake updates. Updating the said program has nothing to do with the real condition of your computer, but will cause further troubles. Hence, you’d better get rid of “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up as soon as possible.

 

– Want a quicker way to remove “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up?
Download the Recommended Security Tool.

 

How to rid your PC of “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up?

Method A: Manual Removal
Method B: Automatic Removal (Quick and Safe)

Method A: Manual Removal

Important note:
Before applying this manual removal method, please backup all your important files in case of any mistakes.

Step 1. Close “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up via Task Manager

In order to close “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up, you need to press “Ctrl+Alt+Delete” to start Task Manager, locate the running browser and then end its task.

Win 8 Task Manager

Step 2. Remove This site says…IMPORTANT UPDATE: You should update your media player immediately pop-up by Resetting Your Web Browsers

Internet Explorer:
1. Open Internet Explorer, click on the gear icon, choose “Internet options”, go to General tab, enter your favorite website address, and click “Apply”.

2. On General tab, click “Delete…” button going to the “Delete Browsing History” window, click “Delete”. Click “OK” to close the Internet Options window.
3. Click “Start”, find “Internet Explorer” and then right click on it, choose “properties”. On the pop-up window, go to Shortcut tab, delete the extension after “.exe” in Target, and click “OK”.

Google Chrome:
1. Open Google Chrome, click on the icon menu (top right), select “Settings”. Go to On startup option, click “Set pages”, delete the unwanted website address and then “OK”.


2. Go to Appearance option, check “Show Home button”, and then click “Change”. On the pop-up window, delete the unwanted website address in Open this page option, click “OK”, and then uncheck “Show Home button”.
3. Go to History tab, click “Clear browsing date…” button. On the confirm window, click “Clear browsing date”, and then close Chrome.

4. Click “Start”, find “Google Chrome”, right click on it, and select “properties”. On the pop-up window, go to Shortcut tab, delete the extension after “.exe” in Target, and click “OK”.

Mozilla Firefox:
1. Open Mozilla Firefox, click on the icon menu (top right) and select “Options”. Go to General tab, click “Restore to Default”, and then click “OK”.

2. Here select “History”, click the “Clear Recent History…” button. On the pop-up window, click “Clear Now”.

3. Click “Start”, find “Mozilla Firefox”, right click on it, and select “properties”. On the pop-up window, go to Shortcut tab, delete the extension after “.exe” in Target, and click “OK”.

 

– Want a quicker way to remove “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up?
Download the Recommended Security Tool.

 

Step 3. Delete all the registry entries infected by “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up

1. Open Registry Editor

Hit Win+R keys and then type regedit in Run box to search

find regedit

2. Remove all the infection registry entries listed below

Registry Editor

HKEY_CURRENT_USER\software\Microsoft\Internet Explorer\Main\Start Page="http://<random>.com"
 HKEY_CURRENT_USER\software\Microsoft\Internet Explorer\Main\Start Page Redirect="http://<random>.com"
 HKEY_CURRENT_USER\software\Microsoft\Internet Explorer\SearchScopes\{random name}
 HKEY_CURRENT_USER\software\Microsoft\Internet Explorer\SearchUrl\"http://<random>.com"
 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\"http://<random>.com"
 HKEY_CURRENT_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{random name}

Step 4. Delete all the malicious files and folders generated by “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up

1. Show hidden files and folders

Go to Local Disk (C:), click “Organize” and then select “Folder and search option”. When you’re in the pop-up window, please click on its View tab, tick “Show hidden files and folders” and unckeck “Hide extensions for unknow file types” and then press “Apply”.

Hide extensions for unknow file types

2. When the malicious folder (e.g. ProgramDate) shows, delete it.

Step 5. Uninstall “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up related program from computer

Windows 7 or Windows Vista users:
1. Click “Start” (“Windows Logo” in the bottom left corner of your desktop), choose “Control Panel”.
2. Locate “Programs”, “Uninstall a Program”.


3. Look for suspicious or unfamiliar program, select this entry and click Uninstall.

Windows 8 or Windows 8.1 users:
1. Click “Charms bar”, choose “Settings” and click “Control Panel”.


2. Locate and click “Uninstall a program”.
3. Look for suspicious or unfamiliar related program, select its entry and click Uninstall.

Windows 10 users:
1. Tap the Windows key + I to launch Settings.
2. Click on Control Panel.
3. Open Uninstall a program.
4. Delete any suspicious program.

win8-uninstall a program

Step 6. Restart your PC to take effect

 

Method B: Automatic Removal (Quick and Safe)

This automatic removal guide will not only help you remove “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up effectively, but also help you speed up your computer performance. Go and try this method.

Step 1. Remove “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up with SpyHunter

SpyHunter is an adaptive spyware detection and removal tool that provides rigorous protection against the latest spyware threats including malware, trojans, rootkits and malicious software.

1. Click the below button to free download SpyHunter.

Download SpyHunter

2. Run its .exe file to install the program and finish the installation step by step.

open SpyHunter-Installer.exe

3. Open SpyHunter, then click on “Scan Computer Now!” to run a free scan on your computer.

4. When the scan is done, all the threats in your PC are successfully detected. Tick “Select All”, and then click on “Remove” to make your computer clean.

Note: SpyHunter is only free for malware detection. To remove the malware threats from your PC, you will need to purchase SpyHunter’s malware removal tool.

Step 2. Optimize your PC using RegCure Pro

RegCure Pro is an advanced computer optimization program that can help you to clean away registry errors, remove malware, improve startup, clean up your PC. You can download and use RegCure Pro with confidence for it neither contain any additional items nor conflict with your current used antivirus program.

1. Click the below button to free download RegCure Pro.

Download RegCure Pro

2. Double click on its .exe file and click on “Run” to install the program step by step.

open RegCureProSetup.exe

3. Open RegCure Pro, go to the Overview tab, and then click on “Click to Start Scan” to run a scan on your system for unnecessary files and invalid registry entries.

The first scan will take some time for the first scanning. Please wait while the program scans your system for performance problems.

4. When the scan is complete, click on “Fix All” to correct all the security risks and potential causes of your computer slow performance.

 

Below is a Recommended Video for you, see for your reference:

 

Short Conclusion

After using these methods, your computer should be free of “This site says…IMPORTANT UPDATE: You should update your media player immediately” pop-up. If you do not have much experience to remove it manually, it is better for you to download the most popular anti-malware program SpyHunter to help you remove all the potentially harmful infections from your computer quickly and completely.

And for better computer performance, you can download RegCure Pro to fix poor PC performance easily!

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