Malwarebytes Anti-malware shows 13 of infections, one of which is called PUP.Optional.Sweet.IM. Does that mean my PC really gets infected? Every time it says it’s quarantined, the same virus alert keeps popping up after another security scan. Is it necessary for me to install another protection tool to get rid of the threat? What action should be carried out to ensure a thorough extermination? Thanks in advance for your help, I’m freaking out!
Overview of PUP.Optional.Sweet.IM – Persistent Trojan
PUP.Optional.Sweet.IM is first reported by Malwarebytes as a high-level Trojan horse which has many brother or sister versions, such as Pup.optional.opencandy, PUP.Optional.BundleInstaller.A, etc. It’s a potentially unwanted program that does exhibit plenty of malicious traits, for instance, it’s involved in rootkit capaciltities so as to hook deep into a target PC system. Moreover, it’s responsible for web browser hijacking, the slowness of PC performance, occasional system frozen issues, and so on. Other type of malware or spyware can be transferred and installed onto the affected machine, which can cause the system much more vulnerable for remote attackers’ intrusion. In this situation, user’s confidential information, like credit card number, all kind of password will be revealed to an unknown third party for illicit intentions. That sounds really terrifying, doesn’t it? The longer it haunts around once inside, the more you will suffer from.
To be general, PUP.Optional.Sweet.IM infiltrates into your machine unnoticeably after you have installed a certain freeware software (video recording/streaming, download-managers or PDF creators). The installation of such malware can be achieved if you choose to go for a custom installer, because PUP.Optional.Sweet.IM is always bundled into the software setup procedure as toolbar or browser add-ons. To avoid similar infections in future, you should keep an eye on each step during the installation, beware of what you agree to install, uncheck something stranger or unfamiliar.
It goes without saying that PUP.Optional.Sweet.IM is designed by cyber criminals to boost advertising revenue, to interfere with victims’ browser experience. It hits the famous browsers, like Internet Explorer, Firefox, Google Chrome, and Safari, no matter what operation system is installed onto the computer, including Windows XP, Windows Vista, Windows 7 and Windows 8, even Mac. When encountering this virus, some people may use antivirus auto removal to scan their PCs, however, all efforts turn out to be in vain. Keep in mind PUP.Optional.Sweet.IM is so sneaky and changeable that multiple security tools will fail to capture this threat after several rounds of scanning and deleting. To get the virus fixed easier and safer, you’re welcome to consult Tee Support agents 24/7 online for efficient remote assistance who will do you a favor to slay the virus in a manual way.
Other variants: PUP.Optional.VPLMedia.A, PUP.Optional.AskToolBar, PUP.Optional.SpeedUpMyPC.A, PUP.Optional.Babsolution.A.
Here Is The Virus Warning From Malwarebytes
Several Impacts Associated With PUP.Optional.Sweet.IM Virus
- The reputation of the Trojan is low and terrible.
- Potential consequences caused by the virus are unexpected.
- Computer won’t function well once the virus gets inside.
- Internet connectivity is in poor quality and unwanted pop-ups are increasing.
- It can be launched automatically whenever Windows is logged in.
- Additional threats can be implanted in the background to wreak more chaos.
PUP.Optional.Sweet.IM Step-by-Step Manual Removal Instructions
Step 1- Try “Add or Remove Programs” in Control Panel.
If you are using Windows Xp, Click “Start”, choose “Settings” and click “Control Panel”. Locate and click “Add or Remove Programs”. Locate “PUP.Optional.Sweet.IM” select this entry and click Remove.
If you are using Windows Vista or Windows 7, go to the “Start” menu, select “Control Panel”. Locate “Programs and Features”. Track “PUP.Optional.Sweet.IM” select this entry and click Uninstall.
Step 2- Clear all the cookies of your affected web browsers.
Click on the “Tools” menu and select “Options”.
Click the “Under the Bonnet” tab, locate the “Privacy” section and Click the “Clear browsing data” button.
Select “Delete cookies and other site data” and clean up all cookies from the list.
Click on Tools, then Options, select Privacy
Click “Remove individual cookies”
In the Cookies panel, click on “Show Cookies”
To remove a single cookie click on the entry in the list and click on the “Remove Cookie button”
To remove all cookies click on the “Remove All Cookies button”
Open Internet explorer window
Click the “Tools” button
Point to “safety” and then click “delete browsing history”
Tick the “cookies” box and then click “delete”
Step 3- Open Windows Task Manager and close all running processes.
( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)
Step 4- Show all hidden files
Open Control Panel from Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, check Show hidden files and folders and uncheck Hide protected operating system files (Recommended) and then press OK.
Step 5- Remove these PUP.Optional.Sweet.IM associated files on your hard drive such as:
%Windows%\system32\[rnd]“” C:\windows\system32\services.exe\rnd C:\Windows\winsxs\amd64_32_microsoft-windows-none_2b54beea0b1\
Step 6- Open the Registry Editor and delete the following registry entries:
(Steps: Hit Win+R keys and then type regedit in Run box and click on OK)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[RANDOM]” HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “[RANDOM].exe”
Step 7- Restart your computer normally to check if PUP.Optional.Sweet.IM is completely removed or not.
Reference The Video Below to Eliminate PUP.Optional.Sweet.IM
Last but not the least: Taking all the cyber crime committed by PUP.Optional.Sweet.IM into careful consideration, we can see clearly that the Potentially Unwanted Program indeed endangers affected PC properties and victims’ individual privacy security severely. If you’re being annoyed by the Trojan on your computer, it’s necessary for you to terminate all the affairs you’re concentrated in and hurry up to get rid of the crap promptly. Are you in the dark by following the manual guide as explained above? If so, please resort to Tee Support agents 24/7 online for instant assistance to remove the infection absolutely.
Tee Support is an award-winning online tech service 24/7. Tee Support experts provide sophisticated manual solutions:
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However, professional online technical support is highly recommended if you want a more specific, accurate and effective solution toward your specific issue in your specific computer system.
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