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Official News, Step-by-Step Guides and Tools

The followings are the posts under Printer Setup/Maintenance Service category

How To Setup A Wireless Printer On Windows Vista – Tech Support For Setting Up Wireless Printer On Win 7/Vista/XP

Published November 6th, 2011 by Tee Support Agent Jolin

How To Install A Wireless Printer on Windows Vista:

Are you looking for the solutions to set up a wireless printer on Windows Vista computer? Today we are going to tell you how to do that step by step :)

Step one – Click Start Menu and then choose Control Panel option.

Step two -Make sure your computer is connected to the network and your wireless printer is turned on. Then you can choose Printer option when Control Panel opens.

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How to fix print spooler service error – Best way to solve print spooler service error

Published August 16th, 2011 by Tee Support Agent Kevin

Have you encountered with print spooler service error? This step-by-step guide can help you safely and quickly remove print spooler service error.

Print Spooler Service Error Description

Print Spooler Service Error is a regular printer issue. Many people might have encountered with such message that “print spooler service” error when they trying to install a printer in Windows operating system. The short and skinny is your printer stopped working. Sometimes you will find out that Printer Spooler Service is not in the list of services. Or Printer has been working and now an error message appeared saying printer spooler is not running. In frustration you removed the printer hardware and reinstalled it from the disk. It now says it can’t find a driver! So lots of print splooler problems must be fixed immediately. What will you get started? Read the rest of this post »

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How to Fix Printer Cannot Print?-Ten Possible Reasons Causing Printer Stop Working and How to Fix

Published August 10th, 2011 by Tee Support Agent Bobbi

Printer cannot print? How to fix it? This step-by-step guide will analysis several causes of Printers cannot printer problem and give details solutions to fix it. If you have any problem during the Printers cannot printer problem fix process, you can follow this article to learn more about it.

It is really frustrating when there are some documents urgent in need but your printer happens to be out of work and gives you all kinds of errors. Why is my printer stopping working suddenly? There are many reasons causing the printers fail to print, here are the main causes and solutions to help you repair the printer cannot print problem.

Step 1 Please firstly check if your printer status is online.

Step 2 Restart your Printer

If your printer is online but you still cannot print, you can restart your printer which may be not only clear the printer memory, but also solve the printer malfunction.

Step3 Set up the Printer as default printer

Go to windows Start menu, point to “Settings”, click “Printers” to open the “Printers” window. Right-click the printer icon, and then click “set as default” button. If there is no printer in use, click “Add Printer” and follow the instruction to install the printer

Step 4 Check if the printer is set to pause printing.

Check it the way as step 3 and unmark the “Pause Printing” option

Step 5 Make sure your free hard disk space is not less than 10MB.

If the available space on the hard driver is less than 10MB, you need to free more space to finish do the printing. Click “Disk Cleanup” button and then on “to delete the files” list box, select the file type you want to delete, click “OK” button. Read the rest of this post »

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Printer Offline Fix – How To Troubleshoot An Offline Printer

Published August 9th, 2011 by Tee Support Agent Jolin

You cannot print anything because your printer is offline? Do you want to know how to fix an offline printer? This step-by-step guide will show you how to troubleshoot an offline printer error.

How to troubleshoot an offline printer? Below are some simple steps which you can follow to fix your offline printer on your own.

Printer offline fix step one:

Check whether the power of your printer is still on. If you haven’t turned on the power, the computer will surely display that your printer is offline.

Printer offline fix step two:

If the power is still on, you will need to check whether the status of USB which connects your computer and the printer .

Printer offline fix step three:

If the USB connection is good, then you will need to check the properties of the printer and see whether you have checked “Use Printer Offline”. If you did, please double-click the printer icon and then uncheck “Use Printer Offline”. This action will make the printer be online again.

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How To Fix: The Print Spooler Service Is Not Running

Published August 7th, 2011 by Tee Support Agent Jolin

Did you fail to install the printer and you were prompted with an error saying “the print spooler service is not running”? This step-by-step guide will tell you how to fix “the print spooler service is not running” error completely. If you have any problem during the fix process, please contact Tee Support agents 24/7 online for more detailed instructions.

How to fix “the print spooler service is not running” error step by step?

When you meet this problem, you can firstly try to manually enable the print spooler service using the following instructions:

First possible fix solution:

Locate to your desktop -> Right-click My Computer -> Select Manage -> Highlight Services and Applications -> Select Service on the right panel  and then double-click it-> Find out Printer Spooler option in the right-side list and then double-click to open Print Spooler Properties window -> set the Startup type as “Automatic” and then choose Ok to confirm the operation.

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Why Blank Paper Output with HP printer but the ink is full in Windows 7/vista/XP?

Published July 31st, 2011 by Tee Support Agent Kevin

Is your computer with Blank Paper Output problem? This step-by-step guide can help you safely and quickly fix Blank Paper Output problem. If you have any problem during the troubleshooting process, please contact Tee Support agents 24/7 online for more detailed instructions.

Blank paper output when printing? Any suggestions on where to start troubleshooting this?

1.For dot matrix printer, causing paper blank, usually because the dried ink ribbon, ribbon pull off, the print head damage, etc., to fix the this issue then ribbon print head should be replaced or repaired;

2. For inkjet printers, mostly caused by the failure to print a blank is due to nozzle clogging, no ink cartridges, etc.,  and cartridge nozzle should be cleaned or replaced ;

3. For laser printers, such failure may be caused by the developer roller is not bothered by the toner (developer roller DC bias is not added), and drum may not grounded, so that the release of negative charge can not gravitropism, the laser beam can not work on the drum.

In addition, the laser printer drum does not rotate, there will not be generated and transmitted images on paper. So, you will need to disconnect the printer, remove the toner cartridge, open the lid on the notch in the drum’s non-sensitive parts to be re-marked into the machine. Switched on for a while, and then remove the check mark is moved, you can determine the drum is working properly. If the toner does not supply or laser beam is blocked, there will be printing blank paper phenomenon. Therefore, we should check whether the toner runs out, the cartridge is correctly loaded in the machine, sealing tape were removed or whether the laser channel if the occluder. Note that, be sure to check the power is turned off, because the laser beam may damage the operator’s eyes.

 

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